Returns & Exchanges

At Broni&Bo, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 28-day return policy for all unused items in their original packaging. Whether you need a different style or a full refund, our dedicated team is here to ensure your shopping experience remains seamless.

Return Process

• 1.
  Initiate Your Return

  Log in to our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the products in their original Broni&Bo packaging, ensuring all tags remain attached and the items are in unworn condition.

• 3.
  Ship the Package

  Affix the generated return shipping label to your parcel and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.